Small Business IT

Does Your Business Have Any of These IT Problems?

These are the 20 most common IT headaches we hear from small business owners across the Baton Rouge area. If any of them sound familiar, we can help — usually same day.

20
Common Problems
20+
Years Experience
Same Day
Response
30 mi
Service Radius
Speed & Hardware
Problems 1–4
01
"My computer takes 10 minutes to boot up every morning."
Startup bloat, failing drives, and too many background programs are the usual culprits. This kills 30–45 minutes of productive time per employee per week.
Slow Computer Fix
02
"Everything freezes when I run QuickBooks and Chrome at the same time."
Usually a RAM or storage bottleneck. The fix is often a $60 upgrade, not a new computer — but you won't know until someone looks at it properly.
Slow Computer Fix
03
"Our computers are old but we don't know when to replace them."
No need to guess. A quick assessment tells you which machines are worth upgrading vs. replacing — so you're not spending money in the wrong places.
Business IT Support
04
"The printer never works when we actually need it."
Driver conflicts, network misconfigurations, and firmware issues are the usual causes. Most printer problems are fixable without buying new hardware.
Printer Repair

Security & Fear
Problems 5–8
05
"I don't know if we've been hacked — nothing looks wrong but I'm not sure."
Most breaches are silent for weeks or months. "Nothing looks wrong" is not the same as "we're secure." A network scan and audit tells you exactly where you stand.
Cybersecurity Services
06
"We got a ransomware popup and lost a full day of work."
Ransomware locks your files and demands payment. Recovery is possible — but only if the infection is contained fast and you have clean backups to restore from.
Virus & Malware Removal
07
"Employees keep clicking phishing emails."
One click can hand attackers full network access. Email filtering, DNS protection, and a simple staff training session eliminate 90% of this risk.
Cybersecurity Services
08
"We store customer data and have no idea if it's secure."
Customer records, payment info, and employee data all carry legal liability if breached. Knowing your exposure is the first step — and it doesn't have to be complicated.
Cybersecurity Services

Network & Connectivity
Problems 9–12
09
"The WiFi drops during client calls and video meetings."
Consumer-grade routers weren't built for business use. A proper access point with QoS (Quality of Service) prioritizes video traffic so calls stay stable.
Wi-Fi & Networking
10
"Remote employees can't get into our systems reliably."
VPN misconfigurations, firewall rules, and outdated remote access setups are common causes. Remote access should be seamless and secure — not a daily frustration.
Wi-Fi & Networking
11
"We have dead zones in half the office."
A single router in the wrong spot can't cover a real office. A proper wireless survey and strategically placed access points eliminate dead zones entirely.
Wi-Fi & Networking
12
"We have no idea what devices are on our network."
Unknown devices on your network are a security hole. A network audit maps every connected device and flags anything that shouldn't be there — including old phones, personal laptops, and smart TVs.
Cybersecurity Services

No IT Person / Reactive Support
Problems 13–16
13
"When something breaks, everything stops until we figure it out."
Downtime costs small businesses an average of $427 per hour. Proactive monitoring catches most issues before they become outages — not after they've already cost you.
Managed IT Support
14
"We called a big IT company — they took 3 days to respond."
Large IT firms deprioritize small accounts. With Geeks Anywhere, you're dealing with the owner directly — same-day response isn't the exception, it's the standard.
Managed IT Support
15
"New employees take a week to get set up with the right logins and access."
A documented onboarding checklist and standardized account setup process gets new hires productive on day one — not day five.
Managed IT Support
16
"We have no plan for what happens if the server goes down."
A documented disaster recovery plan and automated cloud backup means a server failure is an inconvenience, not a catastrophe. Most businesses recover in hours, not days.
Data Recovery & Backup

Email & Software
Problems 17–20
17
"We're still using Gmail or Yahoo for business email — it doesn't look professional."
@yourcompany.com email is affordable, easy to set up, and builds immediate credibility with clients. It also gives you real admin controls over employee accounts.
Business IT Support
18
"We're paying for software subscriptions nobody uses."
A quick software audit often uncovers $200–$600/month in unused licenses. That money is better spent on tools your team actually uses — or back in your pocket.
Business IT Support
19
"Our business email keeps getting flooded with spam and phishing."
Business email without proper spam filtering and SPF/DKIM/DMARC records is wide open. The right configuration blocks 95%+ of junk and stops your domain from being spoofed.
Cybersecurity Services
20
"One person knows all our passwords — if they leave, we're stuck."
A shared password manager with role-based access means no one person is a single point of failure. It takes about two hours to set up and eliminates the risk entirely.
Cybersecurity Services

Want the full breakdown of each problem?

We wrote a detailed guide covering the cause, cost, and fix for all 20. Read: 20 IT Problems Every Small Business Faces — And How to Fix Them →

Recognize More Than One?

Most small businesses are dealing with at least 3–5 of these right now. The good news: most of them have straightforward fixes that don't require replacing everything you have.

  • Veteran-owned, 20+ years IT experience
  • Same-day response — you deal with the owner directly
  • Upfront quote before any work begins
  • Serving Baton Rouge, Denham Springs, Gonzales, Zachary, Walker, Prairieville & surrounding areas