The terms and conditions governing use of our services and this website.
These Terms of Service ("Terms") govern your use of the Geeks Anywhere LLC website at geeksanywhere.com and your engagement of our computer repair, IT support, networking, cybersecurity, and related services. By using our website or engaging our services, you agree to these Terms. If you do not agree, please do not use our website or services.
Geeks Anywhere LLC is a veteran-owned IT services company based in Baton Rouge, Louisiana, in operation since 2008. We provide computer repair, laptop repair, phone repair, virus removal, data recovery, networking, UTM firewall setup, cybersecurity consulting, and managed IT support for residential customers and small businesses throughout the Greater Baton Rouge area.
Owner: Ty Bettison — U.S. Military Veteran, 20 years IT experience
Phone: 225-235-0846 | www.geeksanywhere.com
Geeks Anywhere provides IT services as described on our website and agreed upon at the time of service. Services may be performed on-site at your location, at a designated service location, or remotely depending on the nature of the work and mutual agreement.
We provide upfront quotes before beginning work. All quotes are based on an assessment of your specific device, system, or situation. The final cost may change if additional issues are discovered during the repair that were not apparent at the time of the initial assessment. We will notify you of any material changes before proceeding.
Our approach: Ty Bettison personally assesses every job. We give you an upfront quote before we start — no surprises. If the scope changes, we tell you first.
Appointments may be scheduled by phone at 225-235-0846 or online through our scheduling tool. We ask for at least 2 hours notice for cancellations or rescheduling. Missed appointments without notice may result in a trip charge for on-site visits.
For remote support services, you authorize Geeks Anywhere to temporarily access your device for the purpose of diagnosing and resolving the agreed-upon issue. Remote access sessions are conducted securely and limited to the scope of the requested service. You may terminate the remote session at any time.
Payment is due upon completion of service unless other arrangements have been made in writing prior to the work beginning. We accept cash, check, and major credit/debit cards. Invoices for business accounts are due within 15 days of issuance unless otherwise agreed.
We do not publish fixed prices on our website because every job is different. Pricing depends on the specific device, the nature of the issue, parts required, and time involved. Call us at 225-235-0846 for a quote on your specific situation.
If parts or materials are required for your repair, we will obtain your approval on parts cost before ordering or installing. Parts sourced specifically for your repair may be non-refundable once ordered.
You are responsible for backing up your data before bringing a device in for service. While we take every precaution to protect your data during repairs, data loss can occur during any repair procedure involving storage media. Geeks Anywhere is not liable for data loss that occurs during the normal course of a repair.
Important: Always back up your important files before any repair. If you need help with backup before your repair, ask us — we can assist.
You represent that you own the device being repaired or have proper authorization from the owner to have the device serviced. Geeks Anywhere is not responsible for pre-existing damage, cosmetic issues unrelated to the repair, or issues that were not part of the agreed-upon service.
Devices left at our location for more than 30 days after completion of service (or after you have been notified that the repair is not feasible) may be considered abandoned. We will make reasonable efforts to contact you before taking any action on an abandoned device.
We stand behind our work. Labor performed by Geeks Anywhere is warranted for 30 days from the date of service against defects in workmanship related to the specific service performed. This warranty does not cover:
Parts warranties (if any) are governed by the parts manufacturer's warranty terms, which we will provide upon request.
For cybersecurity assessments, UTM firewall configuration, network security, and related services, you acknowledge that:
To the fullest extent permitted by Louisiana law, Geeks Anywhere's total liability to you for any claim arising from our services or this website shall not exceed the amount you paid for the specific service giving rise to the claim.
Geeks Anywhere shall not be liable for any indirect, incidental, consequential, or special damages, including but not limited to loss of data, loss of business, lost profits, or business interruption, even if we have been advised of the possibility of such damages.
You may use this website for lawful purposes to learn about our services, contact us, or schedule an appointment. You may not use this website to transmit harmful, unlawful, or offensive content, attempt to gain unauthorized access to our systems, or engage in any activity that disrupts the website's operation.
All content on this website — including text, images, logos, and graphics — is the property of Geeks Anywhere LLC or its content suppliers and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or create derivative works from our content without written permission.
We make reasonable efforts to keep information on this website accurate and up to date. However, we do not warrant that all information is complete, current, or error-free. Service descriptions, service areas, and availability are subject to change without notice.
Our website uses third-party tools including Google Analytics, Google Tag Manager, and Calendly for scheduling. Your use of these tools is subject to their respective terms of service and privacy policies. We are not responsible for the practices of any third-party websites linked from our site.
These Terms are governed by the laws of the State of Louisiana, without regard to conflict of law principles. Any disputes arising from these Terms or our services shall be resolved in the appropriate courts of East Baton Rouge Parish, Louisiana. You agree to submit to the personal jurisdiction of those courts.
We prefer to resolve any issues informally first. If you have a concern about a service, please call us at 225-235-0846 — we will do our best to make it right.
We may update these Terms from time to time. Updated Terms will be posted on this page with a revised effective date. Your continued use of our website or services after changes are posted constitutes acceptance of the updated Terms. We will make reasonable efforts to notify you of material changes.
If you have questions about these Terms of Service or want to discuss a service-related matter:
Geeks Anywhere LLC — Baton Rouge, Louisiana
Phone: 225-235-0846
Website: www.geeksanywhere.com